Privacy Policy

Effective Date: 12 July 2026

Teorix Papers ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit teorixpapers.com.au or use our services.

By using our website or contacting us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Teorix Papers is an online research support and publication services business based in Sydney, New South Wales, Australia.

For privacy-related enquiries, please contact us using the details provided on our Contact page.

2. Information We Collect

We may collect information that you voluntarily provide, including:

• Full name

• Email address

• Telephone number (if provided)

• Institution or organisation (if provided)

• Project details

• Uploaded documents or files

• Communications exchanged with us

• Payment-related information necessary to process your project (we do not store your banking credentials)

We may also collect limited technical information automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage statistics

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Prepare quotations

• Deliver requested services

• Communicate regarding your project

• Process payments

• Improve our website and services

• Meet our legal and regulatory obligations

• Protect against fraud, misuse, or unauthorised access

We only collect information that is reasonably necessary for providing our services.

4. Confidentiality of Your Documents

We understand that your documents may contain confidential, unpublished, or sensitive material.

Documents submitted to Teorix Papers are used solely for the purpose of providing the requested services and are handled with appropriate care.

We do not publish, distribute, or share your documents with third parties unless:

• you have provided consent;

• disclosure is required by law; or

• it is necessary to protect our legal rights.

5. Payment Information

Payments are currently accepted via Australian Bank Transfer and PayID.

We do not collect or store online banking passwords, PINs, or other banking credentials.

Should additional payment methods be introduced in the future, this Privacy Policy may be updated accordingly.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience.

You may disable cookies through your browser settings; however, some features of the website may not function as intended.

7. Third-Party Services

We may use trusted third-party providers to support our business operations, including:

• Website hosting

• Website analytics

• Online enquiry forms

• Email services

• Cloud storage

• Payment processing (where applicable)

These providers may process personal information on our behalf under their own privacy practices.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

While we take appropriate precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services;

• maintain business records;

• comply with legal obligations; or

• resolve disputes.

When information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.

10. Access and Correction

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.

Requests should be submitted using the contact details available on our website.

11. International Clients

As an online business, we may provide services to clients located outside Australia.

By submitting your information, you acknowledge that your information may be processed and stored in Australia.

12. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without appropriate authorisation.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or business practices.

The updated version will be published on this page with a revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Teorix Papers

Sydney, New South Wales, Australia

Website: teorixpapers.com.au

Email: info@teorixpapers.com.au